Free 473 Postal Exam Practice Test
[GET] Free 473 Postal Exam Practice Test
Quietly tell the two gossiping co-workers that the person they are talking about can hear them. Mind your own business and keep it to yourself. Join the conversation and try to change the subject. Later tell the person that was being talked about...
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473 Postal Exam
A container of mail from your machine has been taken to the dock to be loaded on a truck, and you realize you may have put a tub of mail in it which does not belong there. This means that it could go to the wrong postal station. Leave your station and run to the dock to see if the truck has left to fix your mistake. Ask your supervisor if you can run to the dock to see if you can rectify the mistake.
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Tell your supervisor what you suspect and ask if she can call the dock to find out if the truck is still there. There's no need to do anything. No one will know it was you that made the mistake. Two co-workers get into a heated argument on the workroom floor. One of them is a friend of yours. Take your friend's side and join the argument. Get a supervisor in case punches are thrown. You are there to do your job, so you avoid the situation. Approach the two and ask them to calm down. A customer asks for a book of stamps. When you tell her the amount, she says she does not have enough money. Tell her you are sorry, but you must collect all the money. Find out how much she is short and pay it for her. Offer to sell her fewer stamps that are within the amount of money she has. Give her the stamps and ask her to drop the money off later. A customer complains to you about another clerk saying that the clerk was rude and uninformative.
Test 473 for Orientation Guide Major Entry-Level Jobs
Recall codes assigned to addresses 36 Part D: Personal Characteristics and Experience Inventory Job-related experiences and characteristics 90 mins Postal Exam Scores The passing score for all postal exams is Candidates who score below a 70 will be ineligible for the position at the USPS. Candidates will not be allowed to take the test for 12 months, so it is important to pass the exam the first time. The postal exams are unique because candidates are ranked based on their exam scores. Someone who scored an 80 will be higher up on the list versus someone who scored a The candidate who scored an 80 might get an interview right away while the candidate who scored a 70 might have to wait a little longer. Postal Exam Test Dates The postal exams are not scheduled on specific test dates.
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Applicants schedule their own exams. After you submit an application for a job with the post office, you will receive an assessment invitation e-mail. Some jobs have a pre-determined maximum number of applicants. If the job's limit has been reached, you will not be invited to take the USPS exam. During the online application process, you will be given an onscreen notification whether you will receive an invitation to take the postal exam. You will have 72 hours to complete the exam. For mechanic and technician positions that require the postal exam , applicants will have to take and pass two exams.
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The first USPS exam is an online assessment that will take a maximum of 75 minutes. If you pass the online postal exam, you will then need to take an exam at an approved location. This on-site exam will be proctored i. Postal Exam Faqs How do you prepare for the postal exam? One of the best ways to prepare for the postal exam is by taking practice tests. Practice tests will help you get a gauge of where you are at and a feel for the material that will be on the test. Postal exam prep courses are also a great option to help you prepare. What are the main postal exams?
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He explains that he wants to send a parcel to his friend, but only has his street address and is missing the zip code. He is not sure how to locate this information. Please select the action you How would you act in this situation? Check the full solution and explanation here Competency: Service Orientation Most Likely: 3 Least Likely: 1 Response 1: This response fails to demonstrate service orientation. You make no effort to assist the Postal Exam You also enquire the next day to ensure that the customer succeeded in retrieving the information he needed free practice test postal exam on the information you had provided. Response 3: You demonstrate great service orientation skills as you offer to help find the zip code, and by doing so together, you can show the customer how to locate this information in the future.
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Response 4: This is a good response that demonstrates service orientation as you explain where the customer can find the information and ask the customer if there is anything else you can assist with before ending the interaction. Battery Exam However, you fail to ensure that the customers' needs were met and that he actually retrieved the information he needed based on the information you provided. How to Prepare for the Postal Exam? To significantly increase your chances to ace the test, it's crucial to practice the same question types as on the real test and learn the best ways to answer them. This will help you get acquainted with every question you might stumble on, eliminate the element of surprise, and boost your confidence. It consists of full-length USPS practice tests, extra drills, study guides, pro tips, and hacks all updated for My other feedback would be to take the practice tests as often as you can before you apply for the position because once you apply, you have to take the Exam within 3 days.
What’s the US Postal Service Exam All About?
The practice questions themselves were eye-opening in terms of what to expect from the real exam. The Personality Practice and the Work Scenario tests were challenging and really helped me think about my answers in terms of what the employer was looking for. I received several conditional offers and was eventually hired. The test is one of the four new assessments the USPS uses since Aprilfollowing the retirement of the old exam. Postal Exam Update The Virtual Entry Assessment — MC is a compulsory screening step that you must take and pass if you want to become a mailman.
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Once you receive this status you can only retake the test after a 12 month period. The difficult nature of the exam and the knowledge that you only have one chance to pass per year, increases the anxiety levels. That is why it is highly recommended to start preparing for the exam as early as possible. Tell Free practice test postal exam Your Story — this section will present you with questions about aspects of any previous job positions you may have held. You will also be asked about your attendance record, your working relationship with your peers, and how your supervisor may evaluate your performance. Section 2. Describe Your Approach — this section asks you questions that relate to how you handle other people, your approach towards specific parts of your work, and how you would react on a personal level, when placed in certain conditions. Section 3. Work Scenarios Work Situations — in this section you will be given descriptions of possible work situations and then asked how you would react in those work situations.
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Ace The Usps Exams Prev. Upon inspecting the details of the form, you notice that the zip code of the recipient is missing. Inform them that you will not be able to accept the parcel without the zip code. Ask them to contact their relative for their zip code. Tell them that they can search for the zip code online. Offer to search for the zip code in the USPS database and have the customer confirm it if possible. Postal Service Practice Test Instead, this question is put in the postal exam because the organization wants to measure just free practice test postal exam helpful you are towards customers, especially those who are not familiar with how the requirements of sending in parcels based on how much details have to be in the forms. Option D would show that you are not just a candidate that would shrug off a customer just because they messed up an application form for their parcel and call it a day.
473 Postal Services Aptitude Exam
This will allow the USPS to know that you are willing to go the extra mile to show how friendly and helpful employees of the postal service is. Free Postal Exam Practice Tests Update Option A can be considered as the least likely course of action that you should take as you are not being helpful even though the situation can easily be solved. Describe Your Approach: I value accuracy over speed. ANSWER Correct Answer: Either Highly Agree or Agree Explanation: As a postal officer, it is vital that every parcel, letter, or package is sent to the right recipient, meaning you must be able to deliver them to the correct house or apartment unit no matter how confusing or large the area is.
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How Long is Postal Exam? The Virtual Entry Assessment is a self-administered assessment that is typically completed in about 45 minutes. The exam must be completed within 72 hours 3 days of submitting an application for a job. This time limit is also present in the virtual entry assessmentwhich is primarily used for mail handler applicants, the virtual entry assessmentwhich is for clerks and operators, and the Postal Exam for associates and customer service representatives. Test For Orientation Guide Major Entry-Level Jobs As there is a very limited amount of time available for preparations after applying, so it is advisable to start practicing for the exam as soon as you decide you wish to become a mailman. Thus, ideally, you should enroll in our preparatory Postal Exam course prior to applying for a job.
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Just make sure to plan to sit the exam near the end of your three day time period. This gives you at least a couple of days to prepare using our prep course. The maximum score you can achieve on one of the exam, as well as the VEA, andis You will need to achieve a score of at least 70 in order to pass. You can find out what score you attained upon completion of your test by logging into your candidate profile on the USPS website.
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Introduction This is a common section in all the VEA versions. It contains a brief paragraph on the history of the postal services, jobs mapped to the test you are writing, necessary instructions and one sample question for each constituent section. Work Scenarios The Work Scenarios segment is common for all versions of the VEA though, as mentioned earlier, it is christened differently in This section assesses your intrinsic situational awareness in a typical work environment.
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Questions are of multiple choice behavioural type. Each has a write-up followed by different possible responses. If it so appears that none of the options appear most likely or least likely to you, pick the closest ones. On the face of it, there is no right or wrong response. You are expected to answer the question based on how you would respond to a similar situation in real-life.
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However, keep in mind the increasing focus on soft skills, customer centricity and importance of being a solid team player. That should help you pre-empt the desirable skills being looked for. Nonetheless, ensure you are happy with your choice before you move on to the next question. You are not allowed to go back to the previous question after you have moved ahead! These are generally in-built test mechanisms to check your behavioural consistency on situational judgement. Being honest and consistent is the key! Sample Question 1 You are approaching the lunch hour in your shift. It is the Holiday season and your day has been really busy. A customer comes in and asks to check if she can redirect the shipment she had sent a while back. This is usually a time taking activity that might delay your lunch break.
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Select the action you will be most likely to take and the action you will be least likely to take while attending to the customer. Response: Option 1 is not the best recommended option. You manage not to delay your lunch break. You also help her by informing of the option to check eligibility online. However, in effect, her actual query still remains unaddressed and the customer is likely to leave unsatisfied. Option 2 is far from ideal.
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You are only finding an excuse of not doing your job. In addition, you are needlessly redirecting customers to an escalation authority. This is not expected from a customer-centric team member role. This should thus be the least desirable option. Option 3 could result in an irate customer. Even though you offer to help her checking for eligibility, the prolonged wait could leave you with an unhappy customer. Option 4 should be the most desirable. Irrespective of it being a busy day, the time taking nature of the task or impending lunch break, you do what you are supposed to do in the first place.
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You go the extra mile to ensure a satisfied customer experience. Sample Question 2 It is a busy Monday morning. There are lots of work to be done but you see your colleague continuously fidgeting and moving away from his desk for prolonged periods. You anticipate by the end of the day there will be a slippage in the work assigned to your team. Select the action you will be most likely to take and the action you will be least likely to take in this scenario. Even though you think that you have taken corrective option beforehand by reporting to the Postmaster, this reflects bad team-spirit. It could create a negative team environment and impact working relationship with your colleague in future. Option 2 is also not the most favoured option. While you proactively take additional work, the actual issue remains unaddressed. If the colleague is intentionally shirking work, you might end up with an errant colleague and unfair workloads to cover for him in future too.
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Option 3 should be the most desirable option. You show positive team spirit and open communication by talking to your team member about a perceived issue. You also find an opportunity to resolve the situation without escalating or hindering teamwork. Your colleague might be having genuine problems and would really appreciate some help from the team in times of need. Option 4 should be the least desirable. Talking about a colleague behind his back and instigating others to get him reported must never be encouraged in a well-functioning team environment. It contains questions specifically related to your past work experience. Understand that this is the place in the assessment where any information you submitted earlier as part of the application process may be corroborated.
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Therefore, while answering this section, make sure all details that you shared in previous phases dovetail with the responses you provide here. Be careful that all specifics on past work events, gap in employment etc, tally exactly. Needless to say, you are expected to be absolutely honest while presenting the facts. Any inconsistency may be the ground for immediate ineligibility. As in earlier sections, check your response before you move on to the next question. You may not go back to earlier questions. Ensure you have exact dates for important employment events. This should avoid any inadvertent discrepancy while taking this test. It is also by far the segment with the most number of questions. All questions are behavioural types and are meant to gauge your personality fitment to the role you are applying for.
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You would be typically presented with a combination of two statements say, statements A and B and required to choose your response on a subjective scale — Most like statement A, Somewhat like statement A, Somewhat like statement B, Most like statement B. Since these are behavioural questions meant to assess your personality traits, there can be no obvious right or wrong answer. But if you have researched the job role well, you may still guess the desired behaviours. Best bet, be honest. As in other parts involving behavioural questions in all VEA versions, there are checks and balances internally to weed out attempts to con the system. There can be complementary questions and you need to be careful so as not to get flagged for behavioural inconsistency. Note that, it is highly probable that neither of the two statements will exactly describe your approach.
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Pick up the statement that reflects more like you usually behave. Trust your gut! Identify which of the following statements describes you best: Response: Respond to reflect your general approach to work. Keep in mind the kind of behaviour that would likely be expected from you in the position you are applying for. For example, work in carrier, mail handling or mail processing roles can be very repetitive and mostly follow a defined set of activities.
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If you largely like jobs with lots of variations, you might sooner or later feel your work dull or tedious in these roles. Obviously it will not imply a great fitment. On the other hand, customer service clerk jobs in sales, service or distribution might have to deal with different situations with different customers. As the nomenclature suggests, the goal is to find how adept you are at identifying differences between two separate numbers. The test itself looks deceptively simple. There would be 12 questions in total and you may expect them to be presented in groups of four. Each number would be an 8-digit string. Be careful and vigilant as you check out the number strings. As soon as you find the first anomaly, do not check any further. In case you find it difficult to visually check and compare entire strings, feel free to devise your own ways — you may start from the left and check two numerals each or divide in groups of four.
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It should be fairly easy with rigorous practice. You may also want to say out the numbers aloud or use a stylus, pen or pencil tip as an aid if that helps to focus. Be confident of your responses before you move on to the next set of questions. You would not be allowed to move back to the previous set. If there are 4 or more consecutive zeros, check carefully — that sequence might hide a possible mismatch. PRO TIP 8: Even though it is nowhere explicitly stated in either the or versions, you may benefit by working this section quickly and, of course, correctly! It appears that the internal mechanism may keep a tab on the time taken to complete this section. It could be advantageous to complement accuracy with speed to jack up your score. Sample Question 4.
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The key here is that in Part A, you are penalized for incorrect answers. Your overall strategy is to work as quickly as possible but be accurate. You will be shown 5 different forms and asked 6 multiple choice questions on each form, for a total of 30 questions. You will have a total of 15 minutes to answer all the questions. Scoring Your score in Part B is simply the number of items that you answer correctly. There is NO penalty for guessing. Your overall strategy is to make sure you work quickly and answer every question even if you have to guess. Part C of the exam has two sections: coding and memory. The same coding guide will be used for both sections. In the Coding Section of the exam you will have 6 minutes to assign the correct delivery routes to 36 addresses.
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